Experiencing any issues with your gaming? Our support team is always here for you.
View FAQOnline gaming and betting can be a fun and enjoyable pastime for many people. But like any form of entertainment, it comes with boundaries. Responsible gaming means enjoying yourself within your means — consciously and for the right reasons. Jeetbuj believes gaming is truly rewarding only when it stays in control.
Every member's gaming experience is different. Some play once a week, others every day. We want every member to enjoy themselves to the fullest within their own boundaries. That is why Responsible Gaming at Jeetbuj is not just a rule — it is part of our culture.
Responsible gaming rests on three things: awareness, limits, and the willingness to ask for help. If you feel that gaming is affecting your life, Jeetbuj is here for you every step of the way — from setting limits to accessing professional support.
Please Note: Gaming is entertainment, not a source of income. Never chase your losses by increasing your bets.
As a licensed gaming platform, Jeetbuj puts the safety of its members first. Our responsible gaming policy is built on the following core principles:
- Transparency: We make it easy for members to view their gaming history, spending, and time data.
- Control: Each member can set their own deposit, bet, and session limits.
- Security: We enforce strict age verification measures to keep minors away from gaming.
- Support: For members experiencing difficulties, we offer specialist counselling and self-exclusion options.
- Fairness: We never encourage members to bet beyond their means.
Every game outcome at Jeetbuj is fully random and independently audited. No strategy can guarantee consistent wins — and understanding that is what makes gaming more responsible.
Jeetbuj gives you multiple ways to manage your gaming experience. You can set or adjust these limits at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Deposits will not be accepted once this limit is reached.
Set a maximum amount per single bet to limit how much you can lose in one go.
Set a maximum loss limit in advance for any given period. Once the limit is reached, gaming will stop automatically.
Decide in advance how long you'll play in one session. When time is up, you'll receive an automatic break notification.
Take a voluntary break anywhere from 24 hours to 6 weeks. Your account will be temporarily deactivated during this period.
Pop-up reminders will appear at set intervals to let you know how long you have been playing.
Lowering a limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooling-off period — this is in place for your own protection.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice any of the following signs in yourself or someone you know, take it seriously. Ask yourself honestly:
If two or more of the above signs apply to you, please reach out for help. It's not a sign of weakness — it takes courage. Contact us at [email protected]
If you feel your gaming is getting out of control, use the self-exclusion feature on Jeetbuj. It is completely confidential and takes effect immediately.
Open Account Settings
Log in and go to the "Responsible Gaming" section.
Choose your self-exclusion period
Choose from 6 months, 1 year, 5 years, or permanent exclusion — whatever suits your needs.
Complete Verification
Identity verification is required to confirm the request for your security. Your account will be closed immediately.
Get email confirmation
A confirmation email will be sent once self-exclusion is activated. Your account cannot be reactivated before the exclusion period ends.
Contact Us Directly When Needed
If you are unable to do this through settings, email us directly at [email protected]. We will take action within 2 hours.
During self-exclusion, you will not be able to open a new account. Our system will automatically keep your details flagged.
Follow these simple habits to keep gaming enjoyable at all times:
Set a Budget Beforehand
Before you start, decide how much you're willing to spend in BDT today. Stop when you hit that limit.
Keep Track of Your Time
Set a timer. Take regular breaks instead of playing non-stop — it keeps your mind fresh.
Keep a Fun Mindset
Think of gaming as entertainment, not a way to earn money. Winnings are a bonus; losses are the cost of fun.
Do Not Play When Angry or Upset
Avoid gaming when you are feeling emotionally distressed. Making decisions based on emotions can be harmful.
Take Regular Breaks
Take at least a 10-minute break every hour. Walk around, drink some water, and rest your eyes from the screen.
Tell Someone You Trust
Talk to a family member or friend about your gaming habits. They can help.
Jeetbuj strictly prohibits gaming by anyone under 18. We verify age at registration and reserve the right to investigate any account we find suspicious.
If you have children or teenagers at home, take the following steps to prevent them from accessing this platform:
- Use a password lock on your device.
- Install parental control software on your browser.
- Always log out after each gaming session.
- Keep bank cards and payment details out of children's reach.
- Have an open conversation with your children about the risks of online gaming.
If you suspect a minor is using your account, notify us immediately at [email protected].